Politique d’expédition
All orders are processed within 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
The exact shipping charges for your order will be calculated and displayed at checkout.
This page serves as a general reference only for shipping rates and times.
How fast your order will reach you depends on your location.
Standard delivery time within Germany is 2-4 days, however due to the ongoing pandemic some courier routes may be affected so we ask for your understanding if your order takes longer than expected to be delivered.
Within Germany the standard shipping for a package up to 31.5 kg is EUR 4.95 per package.
We do offer FREE shipping for bulk orders with value above EUR 50.00
For shipping within Germany:
| Package weight | Shipping rate |
| Standard package up to 31.5 kg | EUR 3.99 per package |
| Bulky goods up to a maximum of 31.5 kg | EUR 19.90 per package |
| Bulky goods over 31.5 kg | EUR 39.90 per shipment |
For shipping to UK:
| Package weight | Shipping rate UK |
| package up to 1.4 kg | GBP 7.68 per package |
| package up to 3.9 kg | GBP 11.52 per package |
| package up to 31.5 kg | GBP 31.94 per package |
| package up to 60 kg | GBP 40.40 per package |
For shipping to Austria, Netherlands, France, Spain and Italy:
| Package weight | Shipping rate |
| Standard package up to 1.4 kg | EUR 4.05 - EUR 7.03 depending on on destination |
| Standard package up to 31.5 kg | EUR 15.90 per package |
| Bulky goods up to a maximum of 31.5 kg | EUR 49.90 per package |
| Bulky goods over 31.5 kg | EUR 69.99 - 179.99 depending on on destination |
For shipping to Czech Republic & Poland:
| Package weight | Shipping rate |
| Standard delivery fee | EUR 10.47 per package |
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us.
If you haven’t received your order within 14 days of receiving your shipping confirmation email, please contact us at info@neomann.com with your name and order number, and we will look into it for you