Our wax is suitable for all skin types. If you have sensitive skin, we recommend testing the wax on your hand first, before applying to other parts of the body.

The wax warmer takes around 15 minutes to heat up.

Yes, each kit includes a user manual in 6 different languages.

Yes, when the waxer reaches the set temperature, it will automatically power off.

When the temperature gets lower than the set temperature, it will automatically start heating again.

To ensure successful hair removal during waxing, make sure your hair is at least 1/4 inch (6.35mm) long and that the wax is heated to a honey-like consistency.

Apply intense pressure, a thin layer of wax (2 mm), and apply and remove the wax in the direction of hair growth. Lastly, ensure that your skin is dry before applying the wax to ensure proper adhesion.

Pain tolerance varies from person to person. Hard Wax has often been described as ‘painless waxing’ as the pain from waxing is super quick and far from extreme.

We suggest using soothing oil after waxing the area to soothe any pain. Once you begin waxing more often, the pain becomes less.

It’s normal to experience redness or rash. This is usually caused by irritation and will subside within a few hours or days.

To help calm your skin, you can use essential oils or serums to help soothe and treat the irritation.