Shipping policy

All orders are processed within 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

The exact shipping charges for your order will be calculated and displayed at checkout. 

This page serves as a general reference only for shipping rates and times.

How fast your order will reach you depends on your location.

Standard delivery time within the United States is 4 days, however due to the ongoing pandemic some courier routes may be affected so we ask for your understanding if your order takes longer than expected to be delivered.

We do offer FREE shipping for subscriptions.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us.

If you haven’t received your order within 14 days of receiving your shipping confirmation email, please contact us at info@neomann.com with your name and order number, and we will look into it for you.